Vincent is the beautiful bartender at the Hotel Caiette, a five-star glass-and-cedar palace on the northernmost tip of Vancouver Island.
New York financier Jonathan Alkaitis owns the hotel. When he passes Vincent his card with a tip, it's the beginning of their life together. That same day, a hooded figure scrawls a note on the windowed wall of the hotel: 'Why don't you swallow broken glass.' Leon Prevant, a shipping executive for a company called Neptune-Avramidis, sees the note from the hotel bar and is shaken to his core.
Thirteen years later, just after a massive Ponzi scheme implodes in New York, Vincent mysteriously disappears from the deck of a Neptune-Avramidis ship.
Weaving together the lives of these characters, Emily St. John Mandel's The Glass Hotel moves between the ship, the towers of Manhattan, and the wilderness of remote British Columbia, painting a breathtaking picture of greed and guilt, fantasy and delusion, art and the ghosts of our pasts.